Join Our Team
MAKING FASHION EASY
As a leading Australian women’s fashion retailer, Sussan is known for its high level of quality, design and exceptional customer service. Consistently making fashion easy for women, our collections are inspired and interpreted from international trends, and feature clothing, sleepwear, accessories and seasonal gifts.
We offer many exciting career paths and one that could be perfect for you! Working within the fashion industry presents some great opportunities and benefits. Here at Sussan, we believe in long-term careers and offer amazing positions across a number of different professions. If you love working with customers, a position within our retail operations team could be perfect for you. Or, if you’ve studied marketing/HR /finance/IT and love fashion, we could have your dream role. And, of course, for those of you studying or looking to study fashion, we have a great number of creative positions available from buying to visual merchandising.
Find out more about careers at Sussan:
CULTURE & BENEFITS
We are passionate about fashion, providing great service and creating an inspiring retail experience for our customer. If this resonates with you, then our dynamic workplace may be the perfect fit for you. Working with like-minded people inspires great things, which is why we believe our culture is unique. We are also really proud to have a culture that truly values our people and, just as importantly, gives back to the community.
We love to celebrate success and the significant achievements of our team members and our service recognition program celebrates our long-serving, passionate team members. We are constantly on the search for new team members who are customer focused, product driven and determined to personally and professionally grow with us!
Our team members are also able to take advantage of the following benefits:
- Fantastic staff discounts
- Flexible work hours
- Event participation
- Great store incentives and bonus program
- Online training programs
- Career progression
- Coaching and development
- Management Development Program
- Conferences and Season Launches
- Inspirational talks by guest speakers
- Team member referral incentives
- Corporate discounted health insurance
Working within the Fashion Industry presents some great opportunities. Here at Sussan we believe in long-term careers and offer amazing positions across a number of different professions.
To give you more of an idea on where a career with us could lead you, we’ve listed some key positions you can expect to find within each of the areas below:
- Retail Operations (Sales Team Member/ASM /Store Manager/Business Manager)
- Buying (Buying Assistant/Trainee Buyer/Buyer)
- Planning (Merchandise Assistant/Trainee Planner/Planner)
- Visual Merchandsing (In-store VM, State VM, State VM Manager)
- Marketing (Graphic Designer/Marketing & PR Co-ordinator)
- Digital (Digital Co-ordinator/Etail Co-ordinator/Digital Manager)
- Finance (Accounts Payable Officer/Assistant Accountant/Financial Accountant)
- People & Development (State Recruitment Co-ordinator, Health, Safety & Wellbeing Advisor/Recruitment Manager/Learning & Development Specialist)
We believe in investing in our people and provide a structured learning program for all new team members from casuals through to management level. We offer many learning and development programs including Retail Traineeships and encourage our people to take advantage of each opportunity to grow their skills and knowledge and further their career with us.
All our new Team Members will go through an initial training plan – supported by regular catch ups and ongoing training and development with your Manager. As your career progresses, you will be invited to take part in our Management Development training, state meetings and conferences to support and develop you in achieving your goals.
HOW TO APPLY
You can do this in two ways – either applying directly to a job vacancy, or, if you can’t seem to find what you are looking for, you can fill in an online ‘expression of interest’ so that you are at least listed on our database with your job preferences. To search our current vacancies, please click here.
Once you have done either of the above, your own career profile will be automatically created and you will now be set up with a login and password so you can keep checking back to see where your application is at.
Once that’s done, you’ll be able to use these details on the Applicant Login page to apply for future positions or update your details.
You can also sign up for tailored Job Alerts, which means you’ll be kept up to date with the latest vacancies as they are advertised. After you have clicked through to the ‘Job search’ page, be sure to select ‘subscribe to job alerts’ so that you don’t miss out on that perfect role.
WHAT TO EXPECT
If you meet the requirements of the role, you can expect to hear from us shortly via phone.
Unfortunately we can’t take everyone to the next stage of the recruitment process and therefore will always take the key selection criteria into account when reviewing your application.
If you are not successful this time around, don’t give up. Think of it as an opportunity to start thinking about what your key strengths and core skill-set are so that you can hone in on these in your next application. You also might be able to identify some further development you might be able to undertake to support you in your next job application.
HINTS & TIPS
What are we looking for?
We are looking for team members who:
- Have a love of fashion
- Love styling outfits
- Are passionate about retail
- Are committed to delivering the most amazing customer experience
- Love working as part of a team
- Are inspirational
- Have high energy levels and enjoy working in a fast paced environment
- Are interested in developing their styling skills
- Have great interpersonal skills
Preparing for an interview
Always do your homework about the company. Review the job advert and make sure you understand what the role is all about.
Think about why you would be the best person for the role and what you can bring to our team.
1. What do we do with your information?
Your information is being collected solely for the purpose of recruitment and assessing your application for employment. The information will not be used for any other purpose or disclosed to any organisation during the recruitment process, unless required by or authorised by law.
2. What can I expect once I reach the interview stage?
You’ve secured an interview…Congratulations!
If you’ve applied for a store-based role, you will generally be asked to attend the interview at the store. We will ask you a variety of different questions ranging from what you’re employment history has been to what you feel you can bring to the role. We will be in touch again after the interview to let you know how you did and where you stand in the process. If we think you are perfect for our team, we will conduct reference checks and then make our final decision.
If you’ve applied for a head office based role, you will most likely attend a number of interviews. As above, if you are our top candidate we will conduct reference checks and then make our final decision.
3. I’ve been invited to a group interview. What should I expect?
We only run group interviews for our store based roles.
Our group interviews are a little more of a relaxed affair where you get to mingle and meet other like-minded fashion-focussed people. You will be placed on a table with a group of other applicants and be asked to answer various questions collectively as a group. This is the best way for us to see how you interact in a team environment.
4. What is the minimum age accepted to apply for a job?
The minimum age is dependent on the state legislation as outlined by Fairwork Australia. You can find out more information by visiting their website here.
5. Do you offer work experience/internships?
Sussan only provides work experience and internship opportunities within our Head Office environment to ensure a valuable learning experience is provided. Unfortunately we don’t provide work experience in our state offices or stores.
6. How often should I update my information online?
It’s really important to ensure you details are always up to date with regards to things like your availability, your location preferences, even if you change address. We are constantly searching our database for new team members so be sure to log into your account and update any key changes to your information.
7. Do you have a graduate program?
We don’t currently offer a graduate program, however we do recruit for a number of entry level roles across our business and encourage you to develop your skills and experience to progress your career.
Examples of our head office entry level positions include: Buying Assistant, Planning Assistant, VM Communications Co-ordinator, Accounts Payable Officer.
8. Can I move between stores and head office?
We promote succession planning within our business as part of all our team members’ development. Where possible, all of our vacancies are advertised internally first.
We often consider transfers between our stores, this is another way to develop your career within Retail Management. Transfers to head office are also a possibility, often we have our store team members coming in to assist the Head Office team when required.
9. Who do I list as my referees?
Generally we’re looking to speak to a minimum of two professional referees, they do need to be people that you have recently reported into. We understand that it may not be appropriate to include your current manager, however as long as it’s someone that you have recently reported into recently we will accept this.
Is this your first job application or perhaps it’s been a little while in between jobs? You might not have any professional referees to list, so you can list two personal referees. Think of people like your course co-ordinator, careers advisor, sports coach. Or maybe you’ve completed some voluntary work and there is someone we can speak to about you in that environment.
10. How do I get into Buying?
Buying is a much sought after career in the fashion industry and at Sussan. To gain an entry level position within our Buying team, you will need to have studied a fashion related qualification and preferably have some experience within a head office Buying team (many fashion courses now offer work placements). If you don’t have a fashion-related qualification, we highly recommend looking into external courses for example; RMIT and the Gordon Institute of Tafe.